About the company
Pinja delivers end-to-end, AI-driven SaaS solutions that help industrial customers streamline operations, cut costs, and meet rising environmental demands. With strong capabilities across the full production value chain from supply chain and asset management to production execution, planning, and industrial maintenance. They enable their customers to operate smarter and more sustainably.
Pinjas’ approach is rooted in deep industry understanding, a broad technology portfolio, and a commitment to doing business in a sustainable way. At Pinja, they are building a more sustainable world, byte by byte.
About the role
As a Project Manager, you play a pivotal role in ensuring smooth and successful delivery of Pinja’s solutions to customers in the Swedish and Nordic market, especially within the bioenergy and wood-processing sectors. You lead end-to-end implementation projects, manage ongoing service operations after go-live, and act as the primary link between customer needs and Pinja’s delivery capabilities.
You will translate business requirements into clear specifications, coordinate cross-functional teams, and oversee both the project execution and the long-term service lifecycle. Once the solution is live, you ensure operational stability, SLA fulfillment, and continuous improvement.
As Pinja expands in Sweden, you also contribute to building local delivery capabilities while collaborating closely with Nordic and international teams. This is a role where customer focus and a drive for continuous improvement truly make a difference.
Key responsibilities
- Lead customer implementation projects, including scoping, planning, budgeting, risk management, and execution.
- Drive end-to-end delivery of SaaS and ERP solutions for bioenergy customers across Sweden and the Nordic region.
- Coordinate cross-functional teams such as developers, architects, cybersecurity specialists, and product experts.
- Own the post-implementation service lifecycle, ensuring system performance, SLA adherence, and operational continuity.
- Identify improvement areas, optimization opportunities, and solution enhancements to support customer success.
- Act as primary point of contact for customer accounts, supporting long-term strategic collaboration.
- Manage incident escalation, change requests, and release planning with service teams.
- Contribute to continuous improvement in delivery methods, documentation, and internal processes.
- Provide insights to R&D and sales to support future market development.
Skills & experience
You bring both the experience and the curiosity needed to lead complex delivery projects and build strong, long-term customer relationships. You bring structure, drive, and a consultative mindset to your work.
- Bachelor’s or Master’s degree in Energy Engineering, IT, or similar fields.
- 5+ years of experience leading customer-facing implementation projects (SaaS, ERP, industrial IT or manufacturing solutions preferred).
- Strong track record in managing scope, budget, timelines, risks, and quality.
- Solid understanding of integrations, data flows, and enterprise IT environments.
- Experience working with industrial customers (bioenergy, renewable energy, sawmills, or manufacturing is a plus).
- Hands-on experience coordinating multidisciplinary technical teams.
- Professional proficiency in English; Swedish is an advantage.
Meritorious:
- Experience from both supplier and customer sides within industrial system delivery.
- Familiarity with ITIL, Agile, PMP or structured project/service management frameworks.
- Experience working in Nordic or international environments.
Personal qualities:
- Positive, energetic, and proactive with a strong self-driven mindset.
- Highly customer-oriented with a consultative approach and ability to challenge existing ways of working.
- Fast learner with strong curiosity and willingness to develop domain expertise continuously.
- Excellent communication, stakeholder management, and problem-solving skills.
- Structured, systematic, and equipped with a clear ability to keep projects organized and moving forward.
- Strong interpersonal skills, able to build trust and long-term customer relationships.
Interested?
For further information, don’t hesitate to contact Capa:
Sofia Magnusson, sofia.magnusson@capa.se +46769495900
